Shipping policy

Shipping Policy

Last Updated: 12 May 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship orders.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Customized or made-to-order products may require additional processing time.

2. Shipping Timeline

Estimated delivery times:

Within Karnataka: 2–5 business days
Rest of India: 4–8 business days
Remote Areas: Delivery may take additional time depending on courier availability.

Delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, or unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping may be offered on selected products, promotional campaigns, or minimum order values.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
Customers can track their shipment using the provided tracking number.

5. Delivery Issues

If you face any delivery-related issues such as:

Delayed delivery
Damaged package
Missing items
Incorrect product received

Please contact us within 48 hours of delivery with order details and supporting images/videos if required.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

7. Undelivered Orders

If an order is returned to us due to:

Incorrect address
Failed delivery attempts
Customer unavailable

Additional shipping charges may apply for re-shipment.

8. International Shipping

Currently, we may or may not offer international shipping depending on availability. Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.