Refund policy

Return & Refund Policy

Last Updated: 12 May 2026

Thank you for shopping with us. We value your trust and aim to provide the best quality products and customer experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns within 14 days from the date of delivery under the following conditions:

The item received is damaged, defective, or incorrect.
The product is unused, unwashed, and in its original condition with tags and packaging intact.
Proof of purchase/order confirmation is available.

Items returned without prior approval may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Products damaged due to misuse or improper handling by the customer.
Customized or personalized products.
Discounted, clearance, or final sale items.
Used or washed apparel.

3. Refund Policy

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed within 5–7 business days.
The refund amount will be credited to the original payment method.
In case of Cash on Delivery (COD) orders, bank account details may be required for refund processing.

Shipping charges are non-refundable unless the return is due to our error.